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# FDA Customer Service Surveys Info Collection
- URL: https://www.fdaweb.com/fda-customer-service-surveys-info-collection/
- Published: 2020-08-20T12:00:00.000Z
- Updated: 2026-09-14T16:25:39.000Z
- Author: David McFarland
- Tags: FDA Policy/General, #legacy-id-D5147483

*Federal Register* notice: FDA has submitted to OMB and information collection extension for “Customer/Partner Service Surveys” (OMB Control Number 0910–0360). FDA intends to use the information from the surveys to identify strengths and weaknesses in service to customers/partners and to make improvements. They will measure timeliness, appropriateness and accuracy of information, courtesy, and problem resolution. To view the notice, click [here](https://www.govinfo.gov/content/pkg/FR-2020-08-20/pdf/2020-18244.pdf?ref=fdaweb.com).