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# FDA Service Delivery Feedback Info Collection Extension
- URL: https://www.fdaweb.com/fda-service-delivery-feedback-info-collection-extension/
- Published: 2020-11-03T12:00:00.000Z
- Updated: 2026-09-14T16:34:58.000Z
- Author: David McFarland
- Tags: FDA Policy/General, #legacy-id-D5148002

*Federal Register* notice: FDA has submitted to OMB an information collection extension for “Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery,” (OMB Control Number 0910-0697). The collection applies to feedback that is intended to provide insights into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. To view the notice, click [here](https://public-inspection.federalregister.gov/2020-24422.pdf?ref=fdaweb.com).