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# Info Collection on Service Delivery Feedback
- URL: https://www.fdaweb.com/info-collection-on-service-delivery-feedback/
- Published: 2020-04-06T12:00:00.000Z
- Updated: 2026-09-14T16:10:06.000Z
- Author: David McFarland
- Tags: FDA Policy/General, #legacy-id-D5146497

*Federal Register* notice: FDA is seeking comments on an information collection extension for “Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery” (OMB Control Number 0910-0697). The collection allows customer and stakeholder feedback on their perceptions, experiences and expectations. It is intended to provide an early warning about issues with service so attention can be directed to areas where communication, training or changes in operations might improve delivery of products or services. To view the notice, click [here](https://www.govinfo.gov/content/pkg/FR-2020-04-03/pdf/2020-06992.pdf?ref=fdaweb.com).