QS Violations at Laser Dental Innovations

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A 12/4-12/14/17 FDA inspection at Laser Dental Innovations, a San Jose, CA, manufacturer of dental handpiece and laser fiber optic surgical devices, found Quality System Regulation violations, according to a 2/27 Warning Letter. Specific violations cited were: 

  •          failing to establish procedures for implementing corrective and preventive action;
  •          failing to maintain complaint files and establish procedures for receiving, reviewing, and evaluating complaints by a formally designated unit;
  •          failing to establish procedures to control the device design to ensure that specified design requirements are met;
  •          failing to establish procedures to ensure that all purchased or otherwise received product and services conform to specified requirements;
  •          failing to establish procedures to ensure that device history records for each batch, lot, or unit are maintained to demonstrate that the device is manufactured in accordance with the device master record; and
  •          failing to establish and maintain procedures for quality audits and to conduct such audits to assure that the quality system complies with the established quality system requirements and to determine quality system effectiveness.

The firm’s responses were found to be inadequate. It was told to take prompt action to correct the violations and to respond with a list of specific steps taken to correct the violations and prevent their recurrence, with documentation of each step and a timetable for completion.

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