QS Violations at Mandelay Kft
A 10/14-10/17/19 FDA inspection at Mandelay Kft, Tokol, Pest, Hungary, found Quality System Regulation violations in the firm’s manufacturing of the Scientific Consciousness Interface Operation system and the Quantum University Energetic System Technology 9 devices. A just-released 2/3 Warning Letter says specific violations were:
- failing to establish and maintain adequate procedures to control device design to ensure that specified design requirements are met;
- failing to establish and maintain adequate procedures for receiving, reviewing, and evaluating complaints by a formally designated unit;
- failing to establish and maintain process control procedures that describe any process controls necessary to ensure conformance to specifications; and
- failing to establish and maintain procedures to control labeling activities.
The letter says the firm’s responses did not address three of the inspection observations and did not adequately address the fourth. Mandelay was told to respond with a list of specific steps it has taken to correct the violations and prevent them from recurring, with documentation of each corrective action, which must address systemic problems, and a schedule for completion of the corrective actions.