Trust Needed to Boost FDA Morale: Grossman
FDA Matters president Steven Grossman says strong morale will be built at FDA based on a foundation of trust. After reviewing all that has battered the agency in the first year of President Trump’s second term, Grossman raises the question of whether FDA staff morale is primed to rebound or remain on a downward spiral.
“Having worked with so many FDA employees over the years, I know that they are hardworking,” he writes. “I doubt anyone is slow-quitting. However, people can only rise to the occasion for so long before they become exhausted and less productive. Job satisfaction can evaporate.”
The column credits FDA commissioner Marty Makary with avoiding additional reductions in force (RIFs), although it notes that the agency still is losing staff through the forced departures caused by the earlier RIFs and overall attrition due to other job opportunities and retirements. “This has resulted in a significant loss of expertise,” Grossman adds.
He points out that FDA workers need a reason to stay, and job seekers need a reason to want to work at the agency. “Employees need to trust that they will be listened to and not just told to follow orders,” Grossman concludes. “They need to trust that they are making a meaningful contribution to the agency’s mission and positively impacting the lives of Americans. They also need reassurance that they will not be taken for granted. Well-organized groups are always smarter than individuals. That’s true even if the individual is an extremely bright, highly accomplished FDA commissioner. Bosses should never forget: job satisfaction increases where there is a shared sense of accomplishment.”